3/17/2024 0 Comments What is customer journey mapping![]() ![]() From there, they’ll probably click on a sale item and proceed to purchase. These customers may casually browse through your product catalog and sign up for your newsletter.Ī small number of those who sign up may open your newsletter. Some users may land up on your website through a social media post. Let’s say you run an e-commerce website that sells second-hand furniture. If you use customer support software such as Hiver, you can easily create detailed reports to reveal trends in your customer service data. If you look closely, you’ll find a can of broken features, inefficiencies, feature requests, and customer struggles spill over.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |